Refund Policy
At Sulania, we aim to provide quality products and a smooth shopping experience. If you receive a damaged, defective, or incorrect product, you may request a return or replacement as per our policy.
Eligibility for Refund
A refund may be provided in the following cases:
- Product received is damaged or defective.
- Incorrect product has been delivered.
- Product is missing from the order.
To request a refund or replacement, please contact us within 7 days of delivery with your order details and clear photos/videos of the product.
Refund Process
Once your request is reviewed and approved, the refund will be processed through the original payment method, where applicable.
Refund processing time may vary depending on the payment provider or bank.
Non-Refundable Cases
Refunds may not be available for products damaged due to misuse, improper handling, or normal wear and tear.
Contact Us
For any refund-related questions or assistance, please contact us through the contact details provided on sulania.in.
Sulania
Website: sulania.in
Last Updated: August 2026